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Job Opening – Account Executive

Location: London

Please send your CV and accompanying cover letter to alison.williams@carma.com

 

About us

CARMA is a global provider of media intelligence solutions. We deliver what matters with people on the ground in 43 countries over 5 continents. We provide media monitoring and analysis across all types of media including print, online, social and broadcast, allowing our clients to make well-informed business decisions.

Our customized solutions combine the latest, cutting-edge technology with unrivalled human insight from a global team of researchers and analysts who provide valuable, relevant and actionable insights.

Our clients include PR, communications, and marketing professionals in all industries in the private sector, governments and NGOs all over the world

We pride ourselves in creating an exceptional work experience for our employees and we are seeking out top talent due to an exciting phase of expansion.

 

Overview

The Account Executive supports the Account Manager in the day-to-day running of client accounts. He or she will be expected to create client-ready reports through quantitative and qualitative analysis of tracked media according to client briefs. The AE will also be responsible for the coordination and management of external analysts (researchers and coders), ensuring that they are performing according to the standards required and in alignment with client briefs. The role requires close work with the Account Manager and Account Director, supporting the team in designing measurement programs and client briefs, maintaining the quality of deliverables, and continuing to evolve those deliverables according to client requirements.

 

Key Responsibilities

  • Analysis of client data
  • Writing insightful and meaningful client reports to communicate key findings
  • Completing data checks on coded work to ensure accuracy
  • Supporting Account Managers in the servicing of client accounts
  • Keeping Account Managers informed of any issues, with ideas for solutions
  • Supporting Account Managers with client meeting preparation
  • Helping Account Managers to translate client briefs into deliverables
  • Assisting in responding to client queries
  • Managing the workloads of Researchers and Coders and ensuring deadlines are met
  • Training new Researchers and Coders in analysis according to client briefs

 

Key Attributes

  • An academic degree (Bachelors, preferably a Masters) in Marketing, Communications, Media, Business Administration or Social Sciences
  • Proven research and analytical skills. Could be gained as part of a University project / dissertation or examples of work experience
  • Excellent written and spoken English with comprehensive understanding of grammar
  • In-depth, working knowledge of MS Office, particularly Word, PowerPoint & Excel.
  • Additional languages are a benefit
  • Collaborative and efficient team player
  • Enthusiasm and interest in the rapidly changing media environment
  • Confident with data
  • Client services experience
  • Experienced working across multiple account projects at any one time
  • Strong time management and organisational skills
  • Confident communicator

 

Please send your CV and accompanying cover letter to alison.williams@carma.com

Media intelligence professionals from UK and Europe looking to relocate are welcome to apply.

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