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Job Opening – Senior Researcher

Location: Beirut

Please send your CV and accompanying cover letter to hr@carma.com.

About us

CARMA is a global provider of media intelligence solutions. We deliver what matters with people on the ground in 43 countries over 5 continents. We provide media monitoring and analysis across all types of media including print, online, social and broadcast, allowing our clients to make well-informed business decisions.

Our customized solutions combine the latest, cutting-edge technology with unrivalled human insight from a global team of researchers and analysts who provide valuable, relevant and actionable insights.

Our clients include PR, communications, and marketing professionals in all industries in the private sector, governments and NGOs all over the world

We pride ourselves in creating an exceptional work experience for our employees and we are seeking out top talent due to an exciting phase of expansion.

 

Purpose

Analyze media coverage captured from Company monitoring platforms to derive actionable intelligence for clients. Summarize findings through high-quality reports that highlight issues, trends, insights and key findings.

 

Responsibilities

Key responsibilities of the role include:

  • Analyze traditional media content to draw meaningful insights and help with furthering clients’ business goals
  • Identify and summarize key topics of interest as per the client requirements
  • Issue high-quality client reports, qualitative and/or quantitative, mainly for sales pitches, by always respecting the tight deadlines, and by including: tables and charts that visualize data, along with summaries and narratives that conclude the findings
  • Support with marketing campaign reports
  • Come up with marketing reports’ ideas
  • Coordinate closely with the monitoring team, thus ensuring accuracy and relevancy of search queries, based on the client requirements
  • Liaise with the Coding team to plan workflows and ensure reports are delivered on time
  • Coordinate with Client Success, on a regular basis, to review, understand and ensure client requirements are met
  • Fill on TICK the time allocated for every assignment/report, on a regular basis
  • Comply with CARMA policies and procedures and support CARMA mission and vision
  • Perform other job-related duties as assigned by direct manager

 

Job requirements

Minimum qualifications: BA in Journalism, Business Analytics, Communication, Advertising, Marketing, Public Relations or any related field.

Minimum experience:

4 years and more of experience in an analytical role (including data analysis, market research) within marketing research, media intelligence and data technology, or consulting firm is preferred.

1 year of Market research, data analytics or exposure to traditional and social media is preferred.

Familiar with data visualization and dashboard tools, Microsoft Excel, pivot tables, etc.

Experience in both qualitative and quantitative reporting is preferred.

Core, technical and behavioral competencies (knowledge, skills and abilities):

  • Dedication
  • Courage
  • Intellectual Curiosity
  • Passion
  • Compassion
  • Attention to Details
  • Analytical Thinking
  • Accountability and Ownership
  • Relationship Building
  • Stress Management
  • Organizational Commitment
  • Knowledge in MS Office, mainly PowerPoint and Excel
  • Excellent command of English and Arabic
  • Excellent report writing skills

Physical demand and working conditions: 

  • Professional office environment.
  • Sedentary work. May involve walking or standing for brief periods of time.
  • Day shift, requiring occasional overtime.

 

 

Please send your CV and accompanying cover letter to hr@carma.com.

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