Credit Control Executive – Beirut


Job Purpose

To act as the primary debt-collection interface with the main responsibility of collecting outstanding debts from customers in UAE & KSA and supporting the business to ensure internal stakeholders are informed of debts and customer payments. Responsible for Reporting to the group on aged debt, reducing debtor days and minimize loss to the company from bad debts.

Roles and Responsibilities

  • Monitoring receivable balances of clients, perform thorough account analysis, reducing aged debt by communicating and negotiating with the customers.
  • Send timely payment reminders emails, statement of accounts to clients and follow up for payments as per due dates.
  • Ensure all allotted accounts are reconciled and disputes are identified and followed up if not resolved within agreed payment terms from the invoice date, then they must be listed and escalated.
  • Preparation of daily collection and monthly reports for the portfolio of assigned clients.
  • Ensure that all disputes or clients issues are followed up promptly with internal staff to ensure payments are not delayed – seek managerial help if actions not forthcoming.
  • Ensure all accounts and records are kept up-to-date and cash/credits are properly allocated.
  • Liaison with clients for any challenges in repayment and agree on payment plans with customers and ensure that they are adhered to.
  • Resolve problems in relation to invoice payments and support in the month-end statement/confirmation/reconciliation process.
  • Liaison and communication with internal departments as required to maintain an accurate position on clients accounts.
  • Establish and maintain good relationships across all internal departments (including group where applicable)
  • Provide invoice copies and other transaction details as requested by customers and reconcile accounts with customers
  • Ensure timely and accurate billing and submission of invoices including uploading invoices to client portals (SAP Ariba)
  • Respond promptly and completely to both client and internal enquiries.


Technical Competencies/Skills

  • Proficient in ERP systems preferably Microsoft Dynamics
  • Fluency in written and spoken English and Arabic (Mandatory)
  • Excellent MS office Skills (Excel, Word) & G-Suite
  • Strong analytical skills, attention to detail & mathematical skills.
  • Honesty, integrity, confidentiality, and strong values.
  • Confidence and persistence.
  • Ability to keep calm under pressure.
  • Teamwork and collaboration skills with high work ethics.
  • Portfolio management and multi-tasking skills.



Bachelor’s degree in finance or business

· Negotiation skills and the ability to develop strong working relationships.


3-5 year’s experience in credit control / billing / receivable role


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