Responsibilities
Job Highlights
- The successful applicant will gain global industry exposure
- Work with some of APAC’s most dynamic and innovative brands
- Lead a high-performing team in a fast-paced environment
Job Purpose
We’re looking for a team leader with strong operational skills and a passion for news and current affairs. As a Reports Manager based in Malaysia, you will manage our growing team and be responsible for the delivery of daily news summaries and reports to our clients across APAC.
Job Description
- Manage the recruitment and training of team members in order to service our growing business
- Manage the operations of the team to ensure client deadlines are met
- Manage the day-to-day operations of our Daily Reports service so that our clients receive high quality reports and summaries
- Lead the on-boarding process with clients to ensure they receive the highest standard of reporting and customer service
- Brainstorm and strategise ways to evolve and improve report quality and team efficiency
- Work effectively with cross-functional teams and cultures.
Qualifications
What we’re looking for:
- Strong operational skills
- Excellent resource planning skills
- Experience in recruiting and training team members
- Strong verbal and written communication skills in English and one other native language (Chinese/Malay/Tamil)
- Ability to work effectively individually and in a fun team environment
- Exceptional customer service and interpersonal skills
Experience
Essential Qualifications
- 2+ years of experience in a related industry (Operations experience is desired)
- Degree (Preferably in Media, Communications)
Contact
Kindly share your CV to: andrew.nicholls@carma.com