Project Optimisation Executive – Malaysia

CARMA is a global provider of integrated media intelligence solutions. We deliver what matters using an unrivalled mix of cutting-edge technologies and experienced media measurement and analysis experts.

With 19 international offices and staff in 50 countries, CARMA conducts research of media coverage in all key geographies in over 80 languages. We are globally active, but also have local experience so whilst most of our clients are international, we are equally adept and offering market specific solutions.  Our on-the-ground staff speak the local language, know local customs, and can help you achieve a greater understanding of any market.

CARMA has been providing services to the communications industry for more than 30 years over which time it has grown into one of the most geographically diverse and most dynamic media monitoring and analysis companies in the world.

Responsibilities

What We Can Offer You

At CARMA, we value the talents and ideas of everyone in our team. Our company is growing and changing every day and we’re thrilled to have you along for the ride.

We will help shape your journey through enriching experiences, learning and development opportunities and global exposure internally and externally. We also strive to provide remote and flexible working policies, with the friendliest and most supportive culture.

Job Description

You will be working closely with the Project Manager and the Client Service team to support the day-to-day management and optimisation of the client’s profile under CARMA Asia. You will also be responsible for the setting up of new projects for new clients and prospects, and reviewing existing projects to ensure they are still relevant to the client’s requirements. As we are dealing with clients in the APAC region, you are expected to have a strong command in the language of both English and Mandarin.

Roles & Responsibilities

  • Setting up news gathering projects for the clients on the company’s portal in accordance to the requirements provided
  • Conduct research on the client to obtain keywords variations
  • Assist the Project Manager in creating Boolean search queries for project setups
  • Work closely with the Project Manager and the Client Service team to support the day-to-day management and optimisation of clients’ requirements
  • Review and optimise existing clients’ projects to ensure the news gathered are relevant
  • Manages and resolves tickets filed by colleagues in the APAC region
  • Other duties as assigned by the Project Manager

Qualifications

  • What You’ll Need To Succeed

    Blend of behavioral competencies, technical competencies, languages and experience needed:

    Attention to details

    Problem-solving mindset

    **Strong command in the written language of English and Mandarin**

    Knowledge of Boolean queries is a plus

Contact

Please send your CV  to william.ng@carma.com