Senior Human Resources Officer/Lisbon


Roles and Responsibilities:

Answer employees’ inquiries and complaints related to HR (e.g. payroll, leaves. NSSF, etc.)

· Create and coordinate internal and external communications to support HR initiatives, including:

providing information to internal and external parties, communicating HR programs and policies,

drafting and distributing memos, compensation, disciplinary and other letters

· Support the recruitment/hiring process by sourcing candidates, calling for interviews,

performing background checks, issuing employment contracts, coordinating with IT (laptop,

email, etc.), required documents from the new joiners, finger punch, etc.

· Assist supervisors in performance management and end of employment processes

· Maintain records and control personnel-related data (payroll, personal information, leaves,

turnover rates, etc.) in both paper, database, HRMS and ensure all employment requirements

are met

· Monitor employees’ attendance, then dispatch to concerned managers on a daily basis by

highlighting late-ins, early-outs, excessive absences, etc.

· Coordinate training sessions and seminars

· Perform orientations, onboarding and update records with new hires

· Redirect HR related calls and other company calls and distribute correspondence to the

appropriate team member

· Perform administrative duties, including but not limited to: Making photocopies, scanning and

emailing documents, scheduling meetings, HR and other events

· Comply with CARMA policies and procedures and support CARMA mission and vision

· Perform other job-related duties as assigned by direct manager


BA in Human Resources, Business Administration or any relevant field.

Strong knowledge in MS Office

Excellent command of English and Portuguese.


5 to 7 years of experience is required.


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