{"id":24953,"date":"2026-01-12T11:11:58","date_gmt":"2026-01-12T11:11:58","guid":{"rendered":"https:\/\/carma.com\/?post_type=industry_reports&#038;p=24953"},"modified":"2026-01-12T11:46:18","modified_gmt":"2026-01-12T11:46:18","slug":"reputation-by-carma-brand-benchmarks-edicao-portugal","status":"publish","type":"industry_reports","link":"https:\/\/carma.com\/pt-pt\/industry-reports\/reputation-by-carma-brand-benchmarks-edicao-portugal\/","title":{"rendered":"Reputation by CARMA: Brand Benchmarks \u2013 Edi\u00e7\u00e3o Portugal"},"content":{"rendered":"\n<p>O setor banc\u00e1rio portugu\u00eas atravessa um per\u00edodo de transforma\u00e7\u00e3o acelerada, marcado pela digitaliza\u00e7\u00e3o, pelo aumento da concorr\u00eancia internacional, por novas exig\u00eancias regulat\u00f3rias e por uma sociedade cada vez mais atenta \u00e0 transpar\u00eancia e ao impacto social das institui\u00e7\u00f5es financeiras. Neste contexto, compreender a evolu\u00e7\u00e3o da reputa\u00e7\u00e3o dos bancos tornou-se essencial n\u00e3o s\u00f3 para antecipar riscos, mas tamb\u00e9m para identificar oportunidades reais de diferencia\u00e7\u00e3o.<\/p>\n\n\n\n<p>No presente estudo, analisamos de forma transversal os meios de comunica\u00e7\u00e3o online, o conte\u00fado gerado nas redes sociais e os dados de audi\u00eancia, a fim de determinar &#8211; com base nos pilares reputacionais da CARMA &#8211; como se posicionam cinco entidades financeiras portuguesas. Nesta edi\u00e7\u00e3o, foram analisados Caixa Geral de Dep\u00f3sitos, Millennium BCP, Novo Banco, Banco BPI e Santander Portugal.<\/p>\n\n\n\n<p>Subscreva para receber o relat\u00f3rio completo em primeira m\u00e3o.<\/p>\n","protected":false},"author":60,"featured_media":24954,"template":"","meta":{"_acf_changed":true,"content-type":"","inline_featured_image":false,"_links_to":"","_links_to_target":""},"creator":[],"class_list":["post-24953","industry_reports","type-industry_reports","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Reputation by CARMA: Brand Benchmarks \u2013 Edi\u00e7\u00e3o Portugal - CARMA<\/title>\n<meta name=\"description\" content=\"El sector financiero espa\u00f1ol atraviesa un momento de transformaci\u00f3n acelerada, marcado por la digitalizaci\u00f3n, el auge de la competencia internacional, nuevas expectativas regulatorias y una ciudadan\u00eda cada vez m\u00e1s exigente con la transparencia y el impacto social de los bancos.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carma.com\/pt-pt\/industry-reports\/reputation-by-carma-brand-benchmarks-edicao-portugal\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reputation by CARMA: Brand Benchmarks \u2013 Edi\u00e7\u00e3o Portugal\" \/>\n<meta property=\"og:description\" content=\"El sector financiero espa\u00f1ol atraviesa un momento de transformaci\u00f3n acelerada, marcado por la digitalizaci\u00f3n, el auge de la competencia internacional, nuevas expectativas regulatorias y una ciudadan\u00eda cada vez m\u00e1s exigente con la transparencia y el impacto social de los bancos.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/carma.com\/pt-pt\/industry-reports\/reputation-by-carma-brand-benchmarks-edicao-portugal\/\" \/>\n<meta property=\"og:site_name\" content=\"CARMA\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CARMAGlobal\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-12T11:46:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/carma.com\/wp-content\/uploads\/2026\/01\/Landing-headers-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1048\" \/>\n\t<meta property=\"og:image:height\" content=\"250\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@CARMA\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Reputation by CARMA: Brand Benchmarks \u2013 Edi\u00e7\u00e3o Portugal - CARMA","description":"El sector financiero espa\u00f1ol atraviesa un momento de transformaci\u00f3n acelerada, marcado por la digitalizaci\u00f3n, el auge de la competencia internacional, nuevas expectativas regulatorias y una ciudadan\u00eda cada vez m\u00e1s exigente con la transparencia y el impacto social de los bancos.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/carma.com\/pt-pt\/industry-reports\/reputation-by-carma-brand-benchmarks-edicao-portugal\/","og_locale":"pt_PT","og_type":"article","og_title":"Reputation by CARMA: Brand Benchmarks \u2013 Edi\u00e7\u00e3o Portugal","og_description":"El sector financiero espa\u00f1ol atraviesa un momento de transformaci\u00f3n acelerada, marcado por la digitalizaci\u00f3n, el auge de la competencia internacional, nuevas expectativas regulatorias y una ciudadan\u00eda cada vez m\u00e1s exigente con la transparencia y el impacto social de los bancos.","og_url":"https:\/\/carma.com\/pt-pt\/industry-reports\/reputation-by-carma-brand-benchmarks-edicao-portugal\/","og_site_name":"CARMA","article_publisher":"https:\/\/www.facebook.com\/CARMAGlobal\/","article_modified_time":"2026-01-12T11:46:18+00:00","og_image":[{"width":1048,"height":250,"url":"https:\/\/carma.com\/wp-content\/uploads\/2026\/01\/Landing-headers-1.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@CARMA","twitter_misc":{"Tempo estimado de leitura":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":["Article","Report"],"@id":"https:\/\/carma.com\/pt-pt\/industry-reports\/reputation-by-carma-brand-benchmarks-edicao-portugal\/#article","isPartOf":{"@id":"https:\/\/carma.com\/pt-pt\/industry-reports\/reputation-by-carma-brand-benchmarks-edicao-portugal\/"},"author":{"name":"Puneet Sharma","@id":"https:\/\/carma.com\/pt-pt\/#\/schema\/person\/d9308d8a2da3357eedaaa554e319a674"},"headline":"Reputation by CARMA: Brand Benchmarks \u2013 Edi\u00e7\u00e3o Portugal","datePublished":"2026-01-12T11:11:58+00:00","dateModified":"2026-01-12T11:46:18+00:00","mainEntityOfPage":{"@id":"https:\/\/carma.com\/pt-pt\/industry-reports\/reputation-by-carma-brand-benchmarks-edicao-portugal\/"},"wordCount":161,"publisher":{"@id":"https:\/\/carma.com\/pt-pt\/#organization"},"image":{"@id":"https:\/\/carma.com\/pt-pt\/industry-reports\/reputation-by-carma-brand-benchmarks-edicao-portugal\/#primaryimage"},"thumbnailUrl":"https:\/\/carma.com\/wp-content\/uploads\/2026\/01\/Landing-headers-1.png","inLanguage":"pt-PT"},{"@type":"WebPage","@id":"https:\/\/carma.com\/pt-pt\/industry-reports\/reputation-by-carma-brand-benchmarks-edicao-portugal\/","url":"https:\/\/carma.com\/pt-pt\/industry-reports\/reputation-by-carma-brand-benchmarks-edicao-portugal\/","name":"Reputation by CARMA: Brand Benchmarks \u2013 Edi\u00e7\u00e3o Portugal - CARMA","isPartOf":{"@id":"https:\/\/carma.com\/pt-pt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/carma.com\/pt-pt\/industry-reports\/reputation-by-carma-brand-benchmarks-edicao-portugal\/#primaryimage"},"image":{"@id":"https:\/\/carma.com\/pt-pt\/industry-reports\/reputation-by-carma-brand-benchmarks-edicao-portugal\/#primaryimage"},"thumbnailUrl":"https:\/\/carma.com\/wp-content\/uploads\/2026\/01\/Landing-headers-1.png","datePublished":"2026-01-12T11:11:58+00:00","dateModified":"2026-01-12T11:46:18+00:00","description":"El sector financiero espa\u00f1ol atraviesa un momento de transformaci\u00f3n acelerada, marcado por la digitalizaci\u00f3n, el auge de la competencia internacional, nuevas expectativas regulatorias y una ciudadan\u00eda cada vez m\u00e1s exigente con la transparencia y el impacto social de los bancos.","breadcrumb":{"@id":"https:\/\/carma.com\/pt-pt\/industry-reports\/reputation-by-carma-brand-benchmarks-edicao-portugal\/#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/carma.com\/pt-pt\/industry-reports\/reputation-by-carma-brand-benchmarks-edicao-portugal\/"]}]},{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/carma.com\/pt-pt\/industry-reports\/reputation-by-carma-brand-benchmarks-edicao-portugal\/#primaryimage","url":"https:\/\/carma.com\/wp-content\/uploads\/2026\/01\/Landing-headers-1.png","contentUrl":"https:\/\/carma.com\/wp-content\/uploads\/2026\/01\/Landing-headers-1.png","width":1048,"height":250},{"@type":"BreadcrumbList","@id":"https:\/\/carma.com\/pt-pt\/industry-reports\/reputation-by-carma-brand-benchmarks-edicao-portugal\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/carma.com\/pt-pt\/"},{"@type":"ListItem","position":2,"name":"Industry Reports","item":"https:\/\/carma.com\/pt-pt\/industry-reports\/"},{"@type":"ListItem","position":3,"name":"Reputation by CARMA: Brand Benchmarks \u2013 Edi\u00e7\u00e3o Portugal"}]},{"@type":"WebSite","@id":"https:\/\/carma.com\/pt-pt\/#website","url":"https:\/\/carma.com\/pt-pt\/","name":"CARMA","description":"Delivering What Matters","publisher":{"@id":"https:\/\/carma.com\/pt-pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/carma.com\/pt-pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/carma.com\/pt-pt\/#organization","name":"CARMA International Inc","url":"https:\/\/carma.com\/pt-pt\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/carma.com\/pt-pt\/#\/schema\/logo\/image\/","url":"https:\/\/carma.com\/wp-content\/uploads\/2021\/01\/CARMA-Logo.svg","contentUrl":"https:\/\/carma.com\/wp-content\/uploads\/2021\/01\/CARMA-Logo.svg","width":305.23,"height":313.36,"caption":"CARMA International Inc"},"image":{"@id":"https:\/\/carma.com\/pt-pt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/CARMAGlobal\/","https:\/\/x.com\/CARMA","https:\/\/www.instagram.com\/carmaglobal\/","https:\/\/www.linkedin.com\/company\/carma"]},{"@type":"Person","@id":"https:\/\/carma.com\/pt-pt\/#\/schema\/person\/d9308d8a2da3357eedaaa554e319a674","name":"Puneet Sharma","image":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/secure.gravatar.com\/avatar\/32fe235e639840b91e43ba1712d95201a37faf74f8b7d55f1cebfab1fc131338?s=full&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/32fe235e639840b91e43ba1712d95201a37faf74f8b7d55f1cebfab1fc131338?s=full&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/32fe235e639840b91e43ba1712d95201a37faf74f8b7d55f1cebfab1fc131338?s=full&d=mm&r=g","caption":"Puneet Sharma"}}]}},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/carma.com\/pt-pt\/wp-json\/wp\/v2\/industry_reports\/24953","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/carma.com\/pt-pt\/wp-json\/wp\/v2\/industry_reports"}],"about":[{"href":"https:\/\/carma.com\/pt-pt\/wp-json\/wp\/v2\/types\/industry_reports"}],"author":[{"embeddable":true,"href":"https:\/\/carma.com\/pt-pt\/wp-json\/wp\/v2\/users\/60"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/carma.com\/pt-pt\/wp-json\/wp\/v2\/media\/24954"}],"wp:attachment":[{"href":"https:\/\/carma.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=24953"}],"wp:term":[{"taxonomy":"creator","embeddable":true,"href":"https:\/\/carma.com\/pt-pt\/wp-json\/wp\/v2\/creator?post=24953"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}