Responsibilities
- Plan, direct and oversee the Media Monitoring operations
- Provide technical training for new and existing employees
- Provide technical support to Client Success Department on Media products and services, as well as new clients and projects, including but not limited to: activating new accounts and projects in terms of deliverables, deadlines, complaints, problems and any additional client requirements
- Dispatch client orders to the Media Monitoring teams
- Coordinate with Finance on profitability and hours’ allocation
- Collaborate, on a regular basis, with client Service, Business Development, to always meet client requirements, and with the Executive Reports, Analysis and Coding for combined reports
- Issue the following weekly reports: new clients, clients who stopped their services, new PR (press-release), missing reports for the clients’ errors that took place, and send them to the Director of Traditional Media for the MENA region
- Manage the Media Monitoring team in terms of recruitment, training, employee relations, in coordination with the HR Department and Traditional Media Director-MENA
- Stay up to date with latest media best practices and technologies
- Comply with CARMA policies and procedures and support CARMA mission and vision
- Perform other job-related duties as assigned by direct manager
Qualifications
BA in Journalism, Communication, Advertising, Marketing, PR or any related field.
Experience
5 to 7 years of experience in a managerial position, preferably from a media background.
Contact
Kindly apply through the link bellow :
https://carmaconnecthr.webhr.co/hr/careers