Executive Reports Manager

Job Description

Job Highlights

  • The successful applicant will gain global industry exposure
  • Work with some of APAC’s most dynamic and innovative brands
  • Lead a high-performing team in a fast-paced environment

Job Purpose

We’re looking for a team leader with strong operational skills and a passion for news and current affairs. As a Reports Manager based in Malaysia, you will manage our growing team and be responsible for the delivery of daily news summaries and reports to our clients across APAC.

Responsibilities

Job Description

  • Manage the recruitment and training of team members in order to service our growing business
  • Manage the operations of the team to ensure client deadlines are met
  • Manage the day-to-day operations of our Daily Reports service so that our clients receive high quality reports and summaries
  • Lead the on-boarding process with clients to ensure they receive the highest standard of reporting and customer service
  • Brainstorm and strategise ways to evolve and improve report quality and team efficiency
  • Work effectively with cross-functional teams and cultures.

Qualifications

What we’re looking for:

  • Strong operational skills
  • Excellent resource planning skills
  • Experience in recruiting and training team members
  • Strong verbal and written communication skills in English and one other native language (Chinese/Malay/Tamil)
  • Ability to work effectively individually and in a fun team environment
  • Exceptional customer service and interpersonal skills

Essential Qualifications

  • 2+ years of experience in a related industry (Operations experience is desired)
  • Degree (Preferably in Media, Communications)

Contact

Please send your CV  to khali.sakkas@carma.com